Terms of Service

01Agreement

These Terms form a binding agreement between you and Accessrank. If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have authority to bind that entity, in which case "you" refers to that entity. If you do not agree to these Terms, you may not use the services.

02The services

Accessrank provides accessibility auditing, source-code remediation, ongoing monitoring, and related reporting intended to help online stores work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA and to support search visibility. The specific features available to you depend on the plan or engagement you select.

We may update, improve, or modify features from time to time. We will not materially reduce the core functionality of a paid plan during a term you have already paid for without offering a comparable alternative or a pro-rated refund.

03Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You must provide accurate information and keep it current. Notify us promptly of any unauthorized use of your account.

04Subscriptions & billing

Monitoring plans are billed on a recurring monthly or annual basis, in advance, and renew automatically until cancelled. Annual plans are offered at a discount to the equivalent monthly rate. Fees are stated exclusive of taxes, which you are responsible for where applicable.

• Renewals. Your plan renews for successive periods unless you cancel before the end of the current period.
• Cancellation. You may cancel at any time from your account or by contacting us; cancellation takes effect at the end of the current billing period.
• Refunds. Recurring fees already paid are non-refundable except where required by law or expressly stated in these Terms.
• Price changes. We may change plan pricing with at least 30 days' notice before your next renewal.

05One-time engagements

Onboarding remediation projects and emergency lawsuit-response engagements are one-time, fixed-scope services quoted separately from monitoring subscriptions. The one-time fee covers the initial project only and does not include ongoing monitoring, which is provided under a separate subscription. Scope, deliverables, and timelines are described in your order form or statement of work.

06Your responsibilities

To deliver the services we may require access to your website's theme, source code, content management system, or hosting environment. You agree to provide reasonable access and cooperation. You are responsible for maintaining backups and for reviewing and approving changes before they are published where your workflow requires approval. You will not use the services to violate any law or third-party rights.

07Intellectual property

We retain all rights in the Accessrank platform, software, and methodologies. You retain all rights in your website, content, and data. Code changes we deliver specifically for your site become yours upon full payment. You grant us a limited license to access and modify your properties solely to provide the services.

08Disclaimers

The services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the services will be uninterrupted, error-free, or that any particular accessibility, ranking, or business outcome will be achieved.

09Limitation of liability

To the fullest extent permitted by law, Accessrank will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits or revenues. Our total liability arising out of or relating to the services will not exceed the amounts you paid to us in the twelve months preceding the event giving rise to the claim.

10Term & termination

These Terms remain in effect while you use the services. Either party may terminate for material breach that remains uncured 30 days after written notice. Upon termination, your right to use the services ends and we may delete your data after a reasonable retention period, subject to our Privacy Policy.

11Changes to these Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or through the service. Your continued use after the changes take effect constitutes acceptance of the revised Terms.

12Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Questions about these Terms can be sent to info@accessrank.ai.